3. Information gathering
The ability to gather data and information that will help in the diagnostic, assessment and treatment is also a skill that must be honed. Ability to paraphrase what the client said also helps to gather data accurately. Recalling scenarios and checking perceptions will help validate the information collected and allow the client to speak further.
4. Maintain confidentiality
Anything that was discussed during the sessions must be kept in confidentiality unless special circumstances will require the counsellor to disclose it to third-party members. If the client can feel that the counsellor can be trusted, the client will feel more at ease disclosing sensitive matters.
5. Giving information
Explaining and giving information that will help the client comprehend his situation is also a skill that must be developed. The counsellor can share relevant and meaningful resources that will help the client process feelings and thoughts.
6. Resilience and patience
Learning how to practice self-care, develop patience and resilience will help a counsellor avoid burnout. Dealing with several clients with several issues may exhaust a counsellor, thus decreasing work efficiency. It is essential that the counsellor draws a boundary between work and personal life to maintain balance.
7. Flexibility
A counsellor must be able to handle different clients with various upbringing, culture, education, experiences, background, beliefs and values. Being flexible will also help the counsellor to avoid biases and judgments with what the client is saying.